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The Heart of Technical Excellence, by Curt Taipale
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Over the last 25+ years I have had the privilege of interacting with thousands of music pastors, senior pastors, technical staff and volunteers. The conversation often ends up focusing on the relationship between the tech team and the music pastor. Some describe an enriching ministry environment where the team sees eye-to-eye and everyone seems to get along wonderfully. Others describe a strained relationship, with a surprising number of people relating stories of being treated worse than we might expect to find anywhere but in a church. Grace and mercy are sometimes foreign concepts.
In visiting with individuals enduring those awkward situations, I sometimes notice a severe lack of understanding on both sides of the conversation. Clearly the pastoral staff in a great many churches simply doesn’t understand the role of their tech support team, especially what it is they do to pull off every worship service with technical excellence. And it’s likely that the tech team doesn’t fully appreciate the stress that the pastoral staff undergoes in leading their congregation.
For example, to many pastors, asking their sound person to add another mic for a last minute guest seems like a simple request. It is. What that pastor may not realize is that before he even finishes his sentence, the sound person has thought through seventeen different things that will be affected by this decision. It’s a good thing that church tech support types have personalities that thrive on details, because that’s virtually a requirement. And what the tech guy may have trouble remembering is that a lot of pastors, particularly senior pastors, are bottom line thinkers. They’re interested in the finished results, not what it takes to get there. That’s one reason why so many pastors start to glaze over when a tech starts whining, ‘er, offering up their explanation of the task. The better answer for the tech is to simply say “Yes sir, I’ll take care of that right away.”
Nearly every week, I hear from a music pastor who is struggling in their relationship with their tech support team. Nearly every month I hear from another tech volunteer who is at the end of their emotional rope and is ready to leave the ministry. Some walk away from church completely, and stay away for years. There has to be a better way, and I’m convinced that it starts with understanding one another.
This book is written from the heart of a technical support team leader to the music pastor in every church. Having invested a major portion of my life and career working on the production staff of churches and consulting with churches as well, I find myself with a burden to share some insights that you might not have been aware of. Some of what you’re about to read is exactly what your technicians have been wanting to tell you for years, but didn’t know how to say it.
My fervent hope is that these insights, comments and ideas will serve to strengthen the bond and the communication link between the technical support team and the music pastor, senior pastor, church administrator, and pastoral staff in your church. Enjoy the journey!
- Sales Rank: #318974 in eBooks
- Published on: 2011-09-20
- Released on: 2011-09-20
- Format: Kindle eBook
Most helpful customer reviews
4 of 4 people found the following review helpful.
much-needed advice for churches on managing technical operations
By Chip Sams
I have long wished that this book were available new via Amazon, as it fills a void in the understanding of both church leaders and technical staff and volunteers about the role of technical support for modern church services. It successfully introduces the policies, procedures, attitudes, habits, and knowledge that are necessary to establish and care for a technical ministry. Few authors are more qualified to write about this subject than Curt Taipale, as he is one of the original church technical directors, and is now a consultant who helps to establish and train technical ministries, as well as properly design worship facilities and their mission-critical systems. For decades now, Curt has been one of the leading educators in this field, through making live presentations, writing articles for print magazines and various websites, and through hosting the largest online community for church technical folks, Church Soundcheck.
The book in question is NOT a technical manual, but rather a management and spiritual growth handbook. While in places Taipale tiptoes around issues that I would prefer be stated more directly and authoritatively, he nevertheless succeeds in making the reader aware of common leadership mistakes in the technical side of church operations, and in helping nontechnical church personnel to see the needs of those who directly serve and advocate for the worship experience of the congregation.
I would not hesitate to recommend that this book be read by every pastor, music director, creative director, and technician who serves in a church, anywhere. While it is usually only available via Amazon Marketplace as a used book, it is readily available from the author's website.
2 of 2 people found the following review helpful.
Required reading for pastors and musicians as well as technical folk
By John Botha
I have read a lot of Curt Taipale's material on the web, and though he clearly has decades of experience (and depth of knowledge), his writing style is easy-going and his heart shines through.
That is the key to this book: it addresses the heart of the matter. Non-technical folk need not worry: there is nothing technical here, so don't let the title put you off.
While I am a multi-instrumentalist and vocalist, I also head up the sound ministry at my Church, so I know both sides of the tech vs. musician issues. Being on our worship leaders committee, I am also privy to the concerns that come to the fore when trying to make sure that vision, preaching, and the arts are aligned. Through his approach of addressing the heart, Taipale helps to bring into focus how we should deal with the issues of the heart.
Careful and honest reading of this book will lead to deep introspection: how have our words and actions impacted others? We are all emotional beings, and artists (whether performing or in production) often wear their hearts on their sleeves. If we serve ourselves first, then our service to Christ will be merely incidental -- we should serve Christ above all.
This is a book about sound ministry, so obviously sound is core to its examples. Taipale's approach is applicable to far more than just sound, however, and his practical tips (of which there are many in the book) can easily be adapted to other areas.
That said, I don't agree with everything he recommends as being best practice. For example, musicians can only expect to arrive to a fully set up stage and then leave it like that if the production team (which could be one person) is being paid for it, i.e., if the production team are employees. In most Churches that is not the case, and they shouldn't be surprised if people quit because they have to be there an hour before and an hour after the musicians. As this includes services, it would mean that the sound tech seldom interacts with the rest of the Church community, as when they are sharing over a cup of coffee, s/he is busy rolling cables, packing away equipment, etc. During the week they attend the rehearsals, so often don't make it to a cell meeting. Bear in mind how few sound techs there are relative to musicians, and you see the problem.
In my case I simply put my foot down, and taught our musicians how to set up the stage, how (NOT) to roll cables, etc. As a result, they have a far better understanding of how things work, and many help with basic trouble-shooting instead of standing around, helpless. When everyone arrives on time, we can go from a completely empty stage to basic sound check completed for 6 musicians in about 30 minutes. That is only possible if everyone pitches in. It does an amazing job of building team spirit if those who complete sooner (e.g. vocalists) help those whose set-up is more complex.
All-in-all, I am glad I bought and read the book. My prayer is that our pastors and the rest of the worship leaders will do the same.
0 of 0 people found the following review helpful.
Good perspective.
By KagnewKid
This book gives a lot of food for thought. Has given words to the problems I have dealt with for the past 30+ years. Also provides some good management tools for dealing with some of those problems. If you're looking for a lot of technical information, this is probably not the resource. If you need to deal with the people side of church sound and visual support (and we all do), this is a useful read.
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